Today the importance of customer experience for organizations is well known. There are various frameworks, techniques and methods to detect…
Organizations continue to progress in adopting new technologies and ways of working that help improve their profitability and competitiveness. Automating…
Customer service that's not just okay, but exceeds expectations makes a difference. Such a service determines whether a customer stays,…
What Is Data Quality? Data quality considers criteria like correctness, consistency, integrity, and usability when determining the state of your…
Whether digital, postal or personal: Clever use is almost more important than choosing the right communication channel. The most important…
Identifying the motivating factors of your team is essential for the company's productivity. Take off your turnover and increase your…
Do you sell goods and services on the internet? You need to know what your customers expect to achieve your…
Increasing its turnover and sustaining its activities are complex tasks if customers refuse to sign its contracts. The solution? Adopt…
There is a market of 30 billion dollars that grows every year, with a trend that will continue at least…
What if you could find a videoconferencing device that could do everything you need it to do? If you have tried…