Today the importance of customer experience for organizations is well known. There are various frameworks, techniques and methods to detect…
Organizations continue to progress in adopting new technologies and ways of working that help improve their profitability and competitiveness. Automating…
Customer service that's not just okay, but exceeds expectations makes a difference. Such a service determines whether a customer stays,…
Whether digital, postal or personal: Clever use is almost more important than choosing the right communication channel. The most important…
Increasing its turnover and sustaining its activities are complex tasks if customers refuse to sign its contracts. The solution? Adopt…
Before considering your own business, you should know a company's profitability and how it works. Making the correct calculations always…
What Is A CRM, And What Is It For? CRM is an acronym used to refer to customer relationship management,…
Adapt Your Prices According To The Competition Align or Determine An Optimal Gap To set the right price, we can…
Location-Independent Working Is The Trend Starting your day at work not at a fixed workplace in the office, but at…
What Is Project Management? We encounter projects everywhere: house cleaning, garden party, relocation, or a wedding - depending on the…