Does A Chatbot Need Artificial Intelligence?
No doubt, artificial intelligence is the hot topic of the moment! According to Statista, the turnover of the AI market in the world continues to take off: estimated at 17.3 billion for 2020 and up to 5 times more in 2025. This is why many chatbots today are based on this flourishing technique, and companies […]
How To Reskill Your Workforce For Artificial Intelligence
Artificial intelligence is considered the most disruptive technology, and it is changing how we work. Many of our tiresome and repetitive tasks are being automated. According to an economist, Robert Gordon, any work that requires less knowledge and requires less human interaction is prone to automation. Your business needs to refine; McKinsey predicts that 800 […]
How Technology Augments Customer Service in 2021
Technological progress drives critical change in customer service. The modern-day consumer relies on technology to get the most out of the digital experience with brands. It’s hard to imagine the current market without incorporating technological breakthroughs that provoke dynamic alterations in customer behavior. Many businesses lack the adequate knowledge and time to use and benefit […]
Top Reasons To Invest In Chatbots & Automation & CRM Software
The market for chatbots is booming – it is growing by 35.2% annually – more than almost any other. In view of Corona, nobody knows exactly how the market will develop, but one thing is certain: If you want to be prepared for the future, you should prepare. How can bots and automation in particular […]
The Artificial Intelligence In Three phases To Autonomous IT
Artificial intelligence (AI) is permeating more and more areas. In addition to devices and machines, the new technologies now also support IT operations: They enable networks to operate autonomously, for example. For companies that want to take this path, the IT system house Circular Information Systems recommends an approach in 3 stages. Chatbots answer customer […]
Software Robots With Artificial Intelligence: The Future Is Already Present
In one of its latest updates, one of the leading RPA manufacturers highlighted the incorporation of Artificial Intelligence into its software robots. But what can AI bring to this technology? In which specific use cases can it be applied? In this article, we answer these two questions. Read on and discover the future that has […]
The IT security Trends For 2021
The corona pandemic not only accelerated digitization projects and transformation processes in many companies. This rapid development revealed gaps, grievances, and the need for optimization in IT security concepts and strategies at several nooks and crannies that affected companies must now face before they reach critical proportions. That is why five experts from Micro Focus […]
The Renewed Potential Of QR Codes: Another Piece Of Marketing Strategy
Until not long ago, QR codes were referred to as a story of potential and failure. However, last summer they began to appear again, especially on restaurant menus, as a tool for the safety and hygiene measures imposed by COVID-19. Likewise, QR codes have been penetrating in recent months in other areas such as mobile […]
These Technologies And Digital Trends Will Influence The Market
Technologies such as the Internet of Things (IoT), artificial intelligence and blockchain have sparked the imagination of insurers over the past five years. In the past, where smart technologies could be adapted, there was too often a lack of profitability, a sparkling business idea or customer acceptance. The view of the insurance industry is therefore […]
Virtual Reality – The Future Of VR In 2021
The young virtual reality market has shown a decline in 2020 marked by the multiple impacts of the pandemic crisis. But according to TRC, this is only to bounce back better in the coming years. What Is Virtual Reality? Virtual Reality (VR) means an artificial reality created by special hardware and software. Experts also call […]